Job Introduction
Community Safety Advisor
Salary: £18,482.50 - £19,526.50 per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: Part-time, 18.5 hours per week
Closing Date: 21st April 2025
Interview Date: 2nd May 2025
Are you calm under pressure and dedicated to supporting communities? We are looking for a Community Safety Advisor to join our team to investigate, provide resolutions to and prevent anti-social behaviour on a part-time basis, working as part of a job share arrangement.
Main job responsibilities:
- Diligently and efficiently respond to all reports of anti-social behaviour ensuring that customer’s quality of life is not adversely affected by such behaviours.
- Take a problem orientated approach to resolve anti-social behaviour, supporting all parties involved to achieve a satisfactory resolution.
- Support victims where identified and take proportionate action to prevent repeat victimisation.
- Support perpetrators where identified and take necessary enforcement action when a supportive approach fails.
- Represent whg in court proceedings and gather evidence in support of any such action.
- Organise own work schedule and prioritise and manage cases appropriately.
We're looking for someone who has:
- Excellent verbal and written communication skills with the ability to communicate effectively with perpetrators and victims
- The ability to produce accurate and succinct written reports
- Computer literate including experience of using Word, and Excel spreadsheets
- The ability to stay calm under pressure and communicate clearly when faced with agitation or aggression
- Personal resilience with regards to potentially hostile environments or individuals
- Significant experience of working in an anti-social behaviour environment
- A full, UK driving licence
What’s in it for you?
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.
We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2024. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.
We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
For more information, read the full job description and visit www.whg.uk.com
If you would like to explore the role further, please contact Laura Terry at laura.terry@whgrp.co.uk or 0300 555 6666.
