Job Introduction
Communications Manager
Salary: £49,634 - £52,592 per annum plus excellent benefits
Location: Walsall, West Midlands (Hybrid – minimum two days in office, flexibility required)
Contract: Full Time, 12 month FTC starting June 2025 (37 hours per week)
Closing Date: 11th May 2025
Interview Date: 20th May 2025
Are you an experienced comms professional with a flair for leadership and a passion for driving impactful campaigns? Are you ready to step into a high-profile role and lead a talented team during a pivotal year? If so, this could be the perfect opportunity for you.
At whg, we’re looking for a Communications Manager (12 months maternity cover) to take the reins of our well-established and high-performing comms team. This is a key role, offering the chance to provide senior strategic support while empowering the team to deliver creative, multi-channel campaigns that truly make a difference to our customers and colleagues.
What you’ll be doing:
- Leading and managing a team of passionate communicators, enabling and inspiring them to deliver excellent service across the organisation.
- Overseeing the delivery of a wide-range of communications programmes aligned to our 2030 Plan.
- Acting as a trusted consultant to internal stakeholders, ensuring their messages land effectively using the most appropriate channels.
- Providing senior-level support and insight to colleagues at all levels, including deputising for the Head of Communications at key meetings.
- Support the team in campaign planning and delivery across digital, social, print and in-person formats – all while keeping an eye on results and driving continuous improvement.
- Leading on flagship projects – including the planning and delivery of our All Colleague Conference in April 2026, bringing together 800 colleagues for an inspiring and impactful experience.
- Ensuring robust measurement and reporting is in place to demonstrate the effectiveness of our work and guide future improvements.
- Managing relationships with suppliers, external agencies, and internal stakeholders with professionalism and confidence.
What we’re looking for:
- A strong people leader who can get the best out of a multidisciplinary team and support their continued development.
- Experience delivering strategic, integrated communications in a complex organisation with multiple stakeholders.
- An emotionally intelligent communicator, able to influence at all levels and juggle competing priorities.
- A champion of best practice in campaign planning, delivery and evaluation, who’s confident working across both online and offline channels.
- Someone who thrives in a fast-paced environment and is passionate about building on our strong foundations.
Why join us?
- Join a passionate, creative team with over 80 years of combined experience – and a brilliant team culture.
- Enjoy a hybrid working approach, giving you flexibility and time to connect in person.
- Be part of a values-led organisation that genuinely cares about people and communities.
- Take on a pivotal leadership role during an exciting year for whg, with opportunities to shape high-impact events and projects.
- Benefit from a strong package including 27 days annual leave (plus Christmas shut down), defined benefit pension, health cash plan, shopping and leisure discounts, and a real commitment to work-life balance.
Further information
Our Communications team spend a minimum two days per week together
in the office, with flexibility for more where needed.
Early applications are encouraged as we often experience a high volume of interest for
posts. We reserve the right to close applications earlier than the advertised date, so we’d
encourage you to apply early.
About us
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2024. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.
We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan.
