Vacancies

Business Intelligence Analyst

Job Introduction

Salary: £45,000 per annum plus excellent benefits

Location: Walsall, West Midlands (minimum two days in the office depending on business needs)

Contract: Permanent, Full time, 37 hours per week

Closing Date: 12th February 2026

First Stage Interview Date: W/C 23rd February 2026

Second Stage Interview Date W/C 2nd March

We are pleased to offer an exciting opportunity for an experienced and technically strong Business Intelligence Analyst to join our team, delivering high-quality insight that supports performance, compliance and strategic decision-making across whg.

You will act as a strategic data partner to a defined area of the business, working closely with senior leaders and operational teams to understand priorities, influence decisions and translate complex data into clear, compelling insight. This role combines strong hands-on technical capability with excellent communication, stakeholder engagement and data storytelling skills.

If you are passionate about using data to drive improvement, embed a data-informed culture and make a meaningful impact, this is a fantastic opportunity to develop your expertise in a fast-paced and purpose-driven environment.

Main job responsibilities:

Deliver end-to-end analysis, from requirements gathering through to SQL-based data extraction, modelling and insight delivery
Design, develop and maintain Power BI dashboards and reports using DAX and Power Query, ensuring accuracy, performance and alignment to agreed definitions
Oversee and continuously improve existing reports, streamlining where possible and maintaining strong data integrity
Develop and maintain reusable datasets, data models and metrics to support consistent reporting across teams
Provide timely, high-quality responses to ad-hoc reporting and insight requests
Support regulatory and external data submissions where required
Identify and resolve data quality issues, working collaboratively with system owners and colleagues
Promote best practice in the use of dashboards and reports, including training and enablement for colleagues
Contribute to improvements in reporting standards, processes and ways of working
Build and maintain Power Apps and Power Automate flows to support data capture, automation and reporting processes
Transform data into clear, actionable narratives for non-technical audiences
Support senior leaders with performance reviews, deep-dive analysis and insight requests
Ensure KPIs and performance measures are consistently defined, documented and reflected accurately across datasets and reports
Act as the primary Business Intelligence contact for a designated business area, building trusted relationships with senior and operational stakeholders
Confidently challenge assumptions and provide evidence-based, data-led recommendations
Support colleagues with varying levels of data literacy, helping to embed a data-informed culture

We're looking for someone who has:

The ability to deliver end-to-end analysis, from requirements gathering through to SQL-based data extraction, modelling, and insight delivery
Strong experience in designing, developing, and maintaining high-quality Power BI dashboards and reports using DAX and Power Query, ensuring accuracy, performance, and alignment to agreed business definitions
A proactive approach to reviewing and enhancing existing reports, streamlining processes, and maintaining strong data integrity
Experience developing and maintaining reusable datasets, data models, and performance metrics to enable consistent reporting across teams
The capability to provide timely, high-quality responses to ad-hoc reporting and insight requests
Experience supporting regulatory and external data submissions where required
The ability to identify and resolve data quality issues, working collaboratively with system owners and colleagues
A commitment to promoting best practice in the use of dashboards and reports, including training and enablement for colleagues
Experience contributing to the continuous improvement of reporting standards, processes, and ways of working
The technical capability to build and maintain Power Apps and Power Automate flows to support data capture, automation, and reporting processes
The ability to translate complex data into clear, actionable insight for non-technical audiences
Experience supporting senior leaders with performance reviews, deep-dive analysis, and strategic insight requests
A strong understanding of how to ensure KPIs and performance measures are consistently defined, documented, and accurately reflected across all datasets and reports
The confidence to challenge assumptions and provide evidence-based, data-led recommendations
A supportive approach to working with colleagues at varying levels of data literacy, helping to embed a strong, data-informed culture

Desirable:

Experience with advanced statistical techniques or complex analytical modelling
Knowledge of Python or R
Familiarity with data warehousing, ETL frameworks or the wider Microsoft BI stack
Experience within the social housing sector and regulatory or external data returns
Interest in emerging Business Intelligence, analytics or data science tools and techniques

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan.

whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.

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