Job Introduction
Internal Communications Business Partner
Salary: £41,327 - £44,184 per annum (plus excellent benefits)
Location: Hybrid / Walsall, West Midlands
Contract: Fixed term (12 months), 37 hours per week (minimum two days in the office depending on business needs)
Closing Date: 5th December 2025
Interview Date: 17th December 2025
Join our team as a Communications Business Partner
Are you a high-performing Communications specialist looking for a career move with purpose? We have a fantastic opportunity to join our vibrant in-house Communications Team. This full-time, fixed-term role is your chance to make a significant impact across a diverse organisation of more than 800 colleagues
Why this role?
This is not your standard internal comms position; it’s an influential, high-impact role where you will be at the heart of our mission to create a cohesive and engaged workforce. You’ll be developing and delivering internal communications campaigns that resonate, inspire, and align with our strategic goals and core values. While the role is predominantly focused on internal communications, you may also provide support for external communications activity when required.
What you’ll do:
- Drive engagement: Develop innovative communication campaigns that inform and engage our colleagues, ensuring consistent and clear messaging across all locations and job functions.
- Support unity: Foster a unified organisational culture where every colleague understands and embraces our shared goal of putting the customer at the heart of everything we do.
- Collaborate and innovate: Work closely with our colleague engagement team to gather insights and manage a variety of internal communication channels. Collaborate with our talented comms team and network of suppliers to create compelling content. This may include supporting on external communications projects where appropriate.
- Measure success: Evaluation and measurement of our comms is embedded in our ways of working. We’ll support you to us innovative approaches to measure the impact of your campaigns, ensuring alignment with Our 2030 plan.
Recent internal campaigns and activity include:
- Launching our 2030 plan at our bi-annual all-colleague conference, supported by ongoing change communications that have successfully embedded new priorities and ways of working across the business.
- Supporting the transformation of our People & Culture division and securing coverage in People Management Magazine.
- The successful relaunch of our intranet, whoogle, following a full redesign with new content, UX and functionality
If you are passionate about making a difference through exceptional communication and eager to grow in a social business that truly supports people, we want to hear from you.
We're looking for someone who has:
- A degree-level qualification or equivalent experience in Communications, Public Relations, or a related field.
- Recent and relevant experience in a communications role, with experience of internal comms and a proven track record of delivering projects that support strategic objectives.
- Strong organisational skills and the ability to manage multiple campaigns simultaneously.
- Excellent written communication skills, with the ability to create content that is accessible and engaging.
- Strong stakeholder management skills and the ability to influence at all levels.
- A good understanding of digital communication channels and accessibility requirements.
- A good understanding of communication strategies and tactics.
- Membership of a professional body (CIPR, IOIC or similar) is desirable but not essential.
What’s in it for you?
Working at whg means being part of a team that values flexibility, professional development, and a positive workplace culture. We offer:
- A competitive salary
- 27 days of annual leave (plus Christmas shut down)
- Access to an annual leave purchase scheme
- Participation in the defined benefit Local Government Pension Scheme or a choice of another great pension scheme
- A health cash plan to enhance your wellbeing and claim back costs of prescriptions, eye care, dental and complimentary therapies
- Access to a car leasing scheme
- A range of shopping and leisure discounts
- Structured learning and development opportunities
- Hybrid working environment
- Automatic membership of Colleague Voice
- A friendly workplace environment and commitment to work-life-balance
About us
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values - Trustworthy, Respectful, Accountable, Collaborative and Excellent - guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025, for the second year running. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.
We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website at www.whg.uk.com to learn more and apply.
whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.
